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Old Jan 3rd, 2009, 17:22 PM   #1
T'elle
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Fertility friend?... updated!! have fertility friend back but confused with data


I think someone has closed my account on fertility friend, someone got hold of my email address and i now have it back with a message in my inbox saying my account has been closed with fertility friend? i cant rejoin as your only allowed to have one account per person per computer i dont know what to do x


 
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Old Jan 3rd, 2009, 18:01 PM   #2
sam's mum
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Is there an email address on there you can contact them with? Or can you reply to the email you were sent and say that you don't want your account closed, or you want to reopen it and then change your password?

Is there any way someone would have got your password for it? x


 
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Old Jan 3rd, 2009, 18:03 PM   #3
T'elle
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hi hun, i emailed them back explaining and theres a note at the support reply automated saying that they dont always send a reply back? :@ so i dont know what to do now. i would just make a new one up but you can only have on pp percomputer xxx


 
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Old Jan 3rd, 2009, 18:07 PM   #4
honey08
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have u not got 2email address ?!? cos if so sign up with the other one, if u aint just done another one, u can av as many as u want ! then shud b ok


 
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Old Jan 3rd, 2009, 18:10 PM   #5
sam's mum
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I don't see why you wouldn't be given the option to reactivate your account though - what does it say if you try to log in?

I can't even find a way to close my account if I wanted to - only found an option to put VIP subscription on hold (were you a VIP?) which deactivates your whole account until you decide to activate it again...


 
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Old Jan 3rd, 2009, 18:12 PM   #6
T'elle
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i tried to login and it says something like incorrect login details i even tried restting my password but it still says the same thing i cant re-activate, i wasnt a VIP hun no, and it wont let me re-sign up as it only alows 1 account per computer xx


 
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Old Jan 3rd, 2009, 18:13 PM   #7
T'elle
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Unfortunately your request for membership could not be processed favorably at this time.
If you have a friend who is already a member you may want to ask her to invite you using the FertilityFriend.com's referral program.

NOTE: This is not an error, please consult Membership Policy for more information. In addition please review the following important notes:

If you have lost your password or if you never received it, please use our Lost Password form to retrieve your login information. Make sure to verify your SPAM/Junk mail setting before doing so to ensure that our email will not be incorrectly deleted.
If you have lost your password and have also changed email address since you registered, please use our Change Email form to retrieve your login information. Scroll down on the form to see the provision for lost password.
Please do not try to submit multiple requests as this will prevent you from getting and/or keeping a membership. We only allow one membership per person and per computer.
Note that both our Charting and Pregnancy sites use the same login information, you only need one account.
Thank you in advance for your understanding
FertilityFriend.com

Back To Fertility Friend TTC

thats the message i get x


 
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Old Jan 3rd, 2009, 18:16 PM   #8
sam's mum
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How strange... how would someone have been able to get into your FF account though? What did the email you got say?

I'd just send them an email and say that your account appears to have been closed and could they please reactivate it x


 
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Old Jan 3rd, 2009, 18:20 PM   #9
T'elle
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well someone have got into my hotmail and theyve just closed it by the looks of it i had a row with a friend recently and i think she has done it out of spite hacked my account and closed my fertility friend i had abusive answer phone messages of her drunk calling me baron etc... so i think it was her i have sent an email but it says on FF that they dont always reply xx


 
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Old Jan 3rd, 2009, 18:25 PM   #10
sam's mum
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Doesn't sound like much of a friend What a horrible thing to say to you

Hope they manage to sort it out for you x


 
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