If code doesn't work manually enter it on site. Note when you enter code redeem your password section goes blank again - fill that in before proceeding with order x
Over the weekend you ordered a Disney dvd Cinderella (animated). We regret
to advise you that due to an IT fault, beyond our control,we sold out and
therefore, can not supply you with your order. We are deeply sorry if this
has caused upset because we are mindful that your purchase could have been
for a child. As a gesture of goodwill we will be sending, in due course, some vouchers
which you can redeem against future purchases.
Once again please accept our sincere apologies for any upset or
disappointment.
Wonder what vouchers I'll get? They'll come in handy as they sell loads of Barney dvds