Hi, I have never been on this site before but was posted to it by a friend who had seem my comments and photos on facebook, they also posted some of my pics on here. I am not one that normally complains about anything, but seeing how upset my daughter was when her little dreams were shattered has spurred me on to warn others of the misleading advertising on the website. In short: there was no elf to greet us as promised; the tunnel of light was a path with only fake snow on the trees immediately bordering the path and a few lights strung in the trees; the nativity was a joke, a panto backdrop viewed across a wasteland rather than the expected stable with real animals; the christmas market was a tent in the carpark selling poor quality tinsel from cardboard boxes; I do not class fish & chips and burgers as festive food; we were unable to see father christmas as we couldn't queue in the rain for 2 hours and were not prepared to spend a further £10 for a photo; the ice rink was not working and therefore closed; the log cabins were innaccessible sheds and summer houses crammed full with people trying to change nappies as no changing facilities anywhere, I could go on, but I am sure you get the point. It appears that this whole attraction was designed to get yet more of our money spent on the funfair. Please do not warte your hard earned money on this... buy the kids an extra present instead. More comments and pics on facebook search groups for Lapland New Forest and you will see more.

http://www.dailyecho.co.uk/news/3938...d_Blunderland/

Well I didn't ever imagine that I would be on a forum of this kind, it's normally cars etc.

But, when you have kids, you tend to treat them to once in a lifetime experience. It was!!
We bought the tickets just over 3 weeks ago and all weekend tickets were sold out for December then, so we got last Saturday.
Last week was a bad week. My Grand-daughter had been in Poole hospital all the previous weekend so it should have been a good "pick-me-up" for her. I was on a 3 day week which has now deteriorated to 2 more working days to the 5th Jan.
Doesn't life kick you when you are down. I needn't add anything to what has been posted.

The only good thing was that we got a Shreck 3rd stuffed toy which she is over the moon with. Then, yesterday we parted company, to return to Derby 400 mile round trip, at Wyevale (Ferndown) where they had a giant Santa. That was the icing on the cake for her.

Today, I will try to get to my credit card company. It could be busy

Just been on to Tesco Credit, not much hope. But they recommended going to my local Trading Standards and if that is fruitfull get back to them.
Bit of an update.
http://www.consumerdirect.gov.uk/aft...plate-letters/
Use this and keep a copy. Big Brother maybe helping you.
But, I have a feeling that he or she will have gone to ground. If I was local, I would be up there playing merry ####.
I also get the impression that the workers were not all roustabouts but just in for a pittance before Xmas. It sounds like the female elves were replaced by male elves yesterday.

Woods travel service are offering day excursions to lapland New Forest. They are based in Sussex, the same place the directors of the company are based. I wonder if they are connected in any way.

I'm dreading phoning my card company to be told I won't get a refund.

Oooohh, where, where? I can't see it. Can you please give details on which page/what feature it's under etc?
Thanks

I was meant to be going tomorrow and have cancelled having read all of this and spoken to the Echo however I tried to call the organisers to request a refund and all their phones are now unaccessible ! If anyone manages to contact them please let me know.

Thanks !

I've contacted trading standards and they are going to pass on all the information I've given them to my local branch and hopefully they will have enough complaints to go and look at this for themselves. They will be asked to get back to me, so I hope they do.

I was advised to phone or write to the lapland company quoting the supply of goods and services act 1982. Send the letter recorded delivery and give them a time limit for a response. I am not holding out any hope on this as one, at least, of the directors has a string of failed businesses behind him, as can be found at companies house.

I've yet to phone my credit card company. I can't link website yet as I've not got enough postings, but if anyone wants any of the info I've found, give me a shout via a private mail.

Jasmin, please PM me with any info! My MIL is trying to get £150.00 back from this scam.

Xx

Please email me too
afclouise
at
hotmail
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