bestbuy4baby beware

babyjp · Mar 5th, 2010, 13:47 PM

please please beware of ebay shop bestbuys4baby!! I bought a concord travel system from them it broke after first use! It has been 7 weeks now and still no replacement. They are very rude in there emails and complete refusal for a refund. Please beware of this seller if anythink was to brake with your new pram you purchase off them, you have to arrange to send it back to them and then they make you cover the cost of sending it back!!! They have a 0871 telephone number but tried calling it over sixteen times all lasting about 15min with only once being answered. My little James Paul will have to just wait in there eyes but trading standards are looking in to them. Please check Negative feedback we all can't be wrong sorry to go on but would not like to see another mum go through what where going though.

EternalRose · Mar 5th, 2010, 14:01 PM

Im so sorry you have had a bad experience hun, are you able to bring up a dispute with paypal. I have used Bestbuy4babys loads and my items have always been delivered to me prompt and are in good working condition. x

babyjp · Mar 5th, 2010, 14:33 PM

thanks for the advice all i want to do is go for a walk with my baby boy its really starting to get me down

but thanks again i will contact paypay

EternalRose · Mar 5th, 2010, 14:42 PM

Just so you know, your not allowed to cross post. Thought I would mention it in case you wonder where all your other posts have gone if admin decide to delete them. I hope you get this sorted out soon though hun x

x

suzib76 · Mar 5th, 2010, 14:44 PM

are they an ebay seller hun?

purpledaisy2 · Mar 5th, 2010, 14:53 PM

Yep they are

babyjp · Mar 5th, 2010, 14:53 PM

i fink iv got it now thnks hun x

babyjp · Mar 5th, 2010, 15:01 PM

sorry hun forgot to put that in yes is a ebayshop seven weeks without going for a walk with me baby boy i think its the lack of fresh air hehe x

scrummy mummy · Mar 5th, 2010, 17:24 PM

i have just had a crib drape bar from them and the first one came all bent so i emailed and they sent another this was also completely bent - because its a soft metal bar and was delivered through royal mail - i emailed them again and they have sent another all wrapped in a box and come through parcel force - so av now got 3 bars for one price --- so i cant really complain about them

i wouldnt be too happy if i was you though- can you start a dispute or something? xxx

v2007 · Mar 5th, 2010, 17:53 PM

7 weeks, you should have opened a dispute.

Because more than 45 days have passed you cant get your money back.

Sadly when you return something as well the buyer has to pay for this.

V xxx

Mar 5th, 2010, 13:47 PM	#1
babyjp Mum (Mom) New BnB Member Join Date: Mar 2010 Posts: 7	bestbuy4baby beware please please beware of ebay shop bestbuys4baby!! I bought a concord travel system from them it broke after first use! It has been 7 weeks now and still no replacement. They are very rude in there emails and complete refusal for a refund. Please beware of this seller if anythink was to brake with your new pram you purchase off them, you have to arrange to send it back to them and then they make you cover the cost of sending it back!!! They have a 0871 telephone number but tried calling it over sixteen times all lasting about 15min with only once being answered. My little James Paul will have to just wait in there eyes but trading standards are looking in to them. Please check Negative feedback we all can't be wrong sorry to go on but would not like to see another mum go through what where going though.

Status: Offline

Mar 5th, 2010, 14:01 PM	#2
EternalRose Mum (Mom) BnB Addict Join Date: Jun 2009 Posts: 5,739	Im so sorry you have had a bad experience hun, are you able to bring up a dispute with paypal. I have used Bestbuy4babys loads and my items have always been delivered to me prompt and are in good working condition. x

Status: Offline

Mar 5th, 2010, 14:33 PM	#3
babyjp Mum (Mom) New BnB Member Join Date: Mar 2010 Posts: 7	thanks for the advice all i want to do is go for a walk with my baby boy its really starting to get me down but thanks again i will contact paypay

Status: Offline

Mar 5th, 2010, 14:42 PM	#4
EternalRose Mum (Mom) BnB Addict Join Date: Jun 2009 Posts: 5,739	Just so you know, your not allowed to cross post. Thought I would mention it in case you wonder where all your other posts have gone if admin decide to delete them. I hope you get this sorted out soon though hun x x

Status: Offline

Mar 5th, 2010, 14:44 PM	#5
suzib76 Pregnant (Expecting) BnB Addict Join Date: Oct 2009 Posts: 4,691	are they an ebay seller hun?

Status: Offline

Mar 5th, 2010, 14:53 PM	#6
purpledaisy2 Mum (Mom) BnB Addict Join Date: Dec 2008 Location: Up North, UK Posts: 3,654	Yep they are

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Mar 5th, 2010, 15:01 PM	#8
babyjp Mum (Mom) New BnB Member Join Date: Mar 2010 Posts: 7	sorry hun forgot to put that in yes is a ebayshop seven weeks without going for a walk with me baby boy i think its the lack of fresh air hehe x

Status: Offline

Mar 5th, 2010, 17:24 PM	#9
scrummy mummy Mum (Mom) Chat Happy BnB Member Join Date: Nov 2009 Location: Stoke - England Posts: 1,243	i have just had a crib drape bar from them and the first one came all bent so i emailed and they sent another this was also completely bent - because its a soft metal bar and was delivered through royal mail - i emailed them again and they have sent another all wrapped in a box and come through parcel force - so av now got 3 bars for one price --- so i cant really complain about them i wouldnt be too happy if i was you though- can you start a dispute or something? xxx

Status: Offline

Mar 5th, 2010, 17:53 PM	#10
v2007 Mum (Mom) BnB Spammer Elite Join Date: Jul 2008 Location: Trendy Morecambe Posts: 24,460	7 weeks, you should have opened a dispute. Because more than 45 days have passed you cant get your money back. Sadly when you return something as well the buyer has to pay for this. V xxx

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