Wow i thought it was just the idiotic NHS down south.
It seems very unfair,how can they catagorise peoples pain when they are just herded in and compared against another!
My mum had the same sort of thing.....she has Fybromyalgia,raynards disease,copd,a twisted spine and pelvis,her left hip has bone deformities on it dues to 2 weeks after she had me she stepped off a chair funny and they didnt diagnose her correctly etc etc the list goes on.....anyway she is in chronic pain most of the time and cant give her much for it. She was offered physio but that makes the pain worse for days after.
She is a proud woman and tries to get on with daily things as best she can with her stick,zimmer etc CONSIDERING SHE IS ONLY 55!
The thing that fucks me off big time (sorry about language) is that she has tried to claim disability for these things for about 5 years now and they keep refusing her because they see her getting by. One argument was that she doesnt have a car and has to walk to the shop about 800 metres away and she said it knackers her out.......the doctors response was "sit down and have a rest on someones garden wall halfway there" !!!!!
She has to try to get on with things as she still has my little bro with her who is 13 and he is diabetic.
It makes me angry when i hear of failures in the system like yours too,its like they are just trying to save money......what do we all pay our taxes for?!!
I hope you complain and get the one to one treatment you deserve

sorry big moan xx