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Old Oct 20th, 2009, 06:24 AM   #1
staycutee
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is anyone good at writing letters of complaint?


ok im gonna try and explain this briefly but with enough detail so someone here will hopefully be able to help me write a letter, as mine are just clearly missing something. this might be long so bear with me.

for months and months i have been trying to get through to the council and make them understand that i have NOWHERE to go when my baby is born (in less than 5 weeks!) but basically they either ignore me or just tell me theres nothing they can do at the moment, even though they have agreed i am officially homeless and in priority need.

i first contacted them when i was still living with my dad, and he had given me a date to move out by (sep 15th). they told me they would do nothing to help me until oct 19th, so i would basically have to deal with it myself until then. so i moved in for what i thought would be a month with my nan. she has been letting me sleep on her sofa which, at 35 weeks pregnant is obviously not ideal. she has said i CANNOT stay here with a new baby, and i wouldnt want to anyway as there is no room and she is a heavy smoker.

so i emailed my USELESS housing advisor on friday asking him what is gonna happen now seeing as oct 19th was the date he gave me that this could all be sorted. he ignored me. after phoning the council and emailing about 12 different people, he finally replied saying there were no properties available and i would have to just "hang in there". i replied and he IGNORED ME again. and again! so i have decided i am going to email his boss now instead, i have held off from doing that so far but honestly i don;t think he realises that i am going to be living on the streets if he keeps ignoring me!

so basically i need to somehow get through to his boss that this just isn't acceptable! i'm not asking for a 2 bedroom house for gods sake, all i want is a one bedroom flat, im not expecting it to be a palace but anywhere is better than this.

i don;t want to have to wait weeks and weeks because moving somewhere new when im 39-40 weeks pregnant is just not ideal, i need to get things ready and stuff. someone,anyone, help me!! what do i say to this council woman (boss of my advisor)

thanks, any replies would be helpful xx


 
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Old Oct 20th, 2009, 06:35 AM   #2
lilyd
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Can you go to the council offices and actually see her? I think having you in front of her is far harder to ignore than an email.


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Old Oct 20th, 2009, 06:41 AM   #3
staycutee
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ive been down there before hoping to see my housing advisor but its such a big building with security guards who just told me he wasnt there, and there was no way of me knwoing if that was true or not.


 
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Old Oct 20th, 2009, 06:41 AM   #4
JayDee
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I would say that going in person and seeing someone is better than just sending an email/letter.
If you are going to go for the letter option I'd go on the council's website and find the highest up person in the department that you can and address it to them. Bosses never like to know that they are getting complaints. I did this with British Gas when they were messing me about last year, sent an email to one of the directors and had a reply and a phone call within 24 hours, and follow up calls until it was sorted.

If you are writing the letter to someone new I don't think you need to be particularly good at writing letters, just explain the situation, as you have above, then finish with what you expect (not would like, EXPECT) to happen, when and why.

Good luck!


 
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Old Oct 20th, 2009, 07:31 AM   #5
firegirlv
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http://www.homelesspages.org.uk/subs...ts.asp?sbid=17

http://england.shelter.org.uk/

If you're not having any joy with your housing advisor, maybe try one of these links or a similar shelter/housing organisation for pregnant/single women ????


 
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Old Oct 20th, 2009, 08:12 AM   #6
FemmeEnceinte
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Try contacting your local MP. They'll fight your corner on your behalf and see to it that the council pulls their finger out. You need to know a date, you need to know how far down the list of priority you are exactly and you need to know that you're being taken seriously. Keep pestering and in the mean time write to or, better yet, make an appointment with your local MP and outline all of the problems you're having and the fact that you are homeless.

The council have to house you in at least a b&b until they find somewhere for you! x


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Old Oct 20th, 2009, 08:58 AM   #7
Cotto08
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Hey hun, isn't it the case that normally if there are not any properties available, they would put people in priority need in Temp Accommodation?? I know Temp Accomodation isn't the ideal situation, but it's better than nothing. I agree with a pp, get on to your local councillor asap - the sooner you do, the sooner they can help you - they do really help in this situation - make use of yours! Let us know how it goes xxx


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Old Oct 20th, 2009, 09:16 AM   #8
suzib76
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from what i have heard happens with angus and dundee councils if you are proper homeless you go into temp accomm and they will find you a place - might not be the best place or area but i guess that you cant really afford to be choosy anyway. i would get down the council offices with my clothes in a bin liner and say you have been kicked out


 
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