Ooooof, I'll let you in a little something - whereas you say you never normally do that kind of thing I do - If something like that happens I put a complaint in.

That is unprofessional and inconsiderate...and she works in a baby shop? Personally I would ring up the head office and ask for a persons name and address as to where you send a complaint and then write a letter putting exactly what happens.

Hopefully that way they will take disciplinary action against that manager and even better you may get freebe's lol I didn't say that but still - the main concern here is getting her the adequate training as a manager in a baby shop serving pregnant women. As you said it doesn't matter if you are 4 weeks or 40 weeks - if you want a body pillow then that is up to you and your right to purchase one...why question it!

My DH wants one and he's not even pregnant lol - what they gonna do - refuse him one lol I'd like see them try that.

Thanks ladies. I took your advice and wrote to customer services explaining what had happened and how shocked I was that someone with such bad customer service was a manager. I got a reply saying they were 'saddened to hear of my stressful time in their store' and that they would be looking into it. Nice letter, but no good will gift certificate. Bummer.

how rude of her xxx

theres no need for that whatsoever! rude bitch! who cares, even if you werent pregnant you can have one if you want one!