Dionne

really really pissed off with my new buggy

its hard to explain but..........
the staps are not attached to the backrest, so the child can lean completely forward, i went through the shop Door earlier Harley leaned right out to the side completely dangling iver and smashed his head of the door,
i emailed mamas and papas last night saying how it seemed very dangerous, i have just got hom to email them again and i have this email

The vast majority of our pushchairs now come with what we call a ‘free moving harness’ this is a five point harness (determined by the anchorage points to the buckle) but is not attached to the backrest in any way, meaning that your child is restrained in the pushchair, but not restricted and therefore has the freedom to move the upper part of their body.

The five point harness used on all our prams has been rigorously tested for British Standard compliance and we are therefore more than confident in the suitability for purpose.

As the seat unit is designed to suit children from birth to an approximate age of 2-3 years. The waist and shoulder straps have been designed to adjust accordingly. We strongly recommend that the straps are checked each time you use the pushchair to ensure the fit accommodates your growing child and any seasonal clothing.

i have looked on ebay and there are LOADS being sold after being used once or twice, and alot of people are complaining about them,only 1 lady has been sucesfull in getting a refund though.

what can i do, im mage pissed off its pathetic how unsafe it is

here is a review from other mums
http://www.thinkbaby.co.uk/forum/for...98804344649332

Imi

I would ....

E-mail them back asking if they got kids and would they put there kids in it??

Also Trawl the net for reviews and show them to them to M&P

cheeky sods!

xxx

Tezzy

i would definetly push for a refund hun if you think its unsafe then i think you should get your money back!!!!

Dionne

i have been reading loads of reviews and M&P say it has been tested with a dummy though.

how stupid! dummies dont fooking move, its pathetic how unsafe it is icannot believe they are still selling them

one lady her son was leaning forward when she went down a curb it fell completely over and her sons head was cm's away from the concrete floor!

would it be donw to m&p to sort it out?

i bought it from a baby shop near me, i am going there tonight any way to return a lamp i bought Dior could i kick off with them?

Tezzy

yeah totally kick off!!!!!

thats so not right!

Imi

Fookin hell i would tell them that it is not suitable for your son who is 14mths old let alone a newborn ...

send the reviews and tell em you want something sorted!

xxx

2nd.Time.Daddy

if you kick up enough fuss they will do something

Dionne

give me examples,

i am crap at these things i stutter and dont no what to say

when they tell me it passed all the saftey tests what do i say to that?

im not botherd about money back, maybe just change it for another buggy, the Ziko maybe?

2nd.Time.Daddy

something along the lines of "give me another buggy or i will bitch slap you arse"

only joking lol


i would take a picture or video or harley in it leaning over , print off any complaints you can find online about it. write exactly what happended with harley. just explain why/how you feel its unsafe , Make sure you are polite to them.

if they reply offering nothing or not even aknowledging the safety issues

then write another saying you have been to trading standards/health and safety and say you are making a petition etc etc etc

2nd.Time.Daddy

ive seen LOTS of complaints recently about M&P safety and quality of thier items. I expect their factory is in mongolia or something now as a cost cutting regime ......maybe bin laden runs it , hes out of work these days