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Old Jun 8th, 2007, 08:33 AM   #1
Imi
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Im Fooking Fuming With ELC


Infact Fuming doesn't cover it im DISCUSTED!

I placed an order with thme online on the first of june for ALL of madeleines 1st birthday presents .... they said delivery n 4 working days so that made it wednesday...

Had an E-mail saying yesterday .... NOTHING arrived

Just rung and asked WTF was going on and she says "oh they not left the depo, ill re-order and they will be with you next thursday"

NEXT THURSDAY?? not on your fooking life love ... DEMANDED my moneyback and told em where to shove it, she said ... "according to our records its not your daughters birthday till next month" LIKE THATS THE BLOODY POINT??!!!!

Im sooooooooo pissed off, NEVER ordering online with them again thats twice they done this.

Looks like i gonna have to find her different presents now GRRRRRRRRRRR

xxx


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Old Jun 8th, 2007, 08:53 AM   #2
Cat
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You dont want to get stuff from their anyway hun, Im really disappointed with ELC, all the toys that Noah has had for there (in particular anything battery operated) had broken within a year they seem to be very poorly made toys and I will not shop there anymore.


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Old Jun 8th, 2007, 12:35 PM   #3
Wobbles
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Aw hun lol I'd have waited with birthday 6.4 weeks away.

Although after CATs post maybe it was best x


 
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Old Jun 8th, 2007, 12:43 PM   #4
KX
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Thats shocking!


 
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Old Jun 8th, 2007, 13:37 PM   #5
Imi
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I don't want to wait incase for whatever reason im not here, i don't want her thinking i forgot and didn't bother.

I know your gonna say she's only 1 and won't know but i will thats why i wanted all her presents all wrapped up waiting just incase.

Im so bloody cross i did all this for a reason and now its all gone wrong.

xxx


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Old Jun 8th, 2007, 13:41 PM   #6
Wobbles
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Why would anyone say shes only 1!!

What about babies r us
www.babiesrus.co.uk


 
MissG Photography - Family portraits, home or away shoots, bump and baby, wedding, parties ... ANYTHING! Have your moment captured - Contact me for offers only available to BabyandBump members!
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Old Jun 8th, 2007, 13:44 PM   #7
Imi
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Been looking and TBH i am so doown in the mouth im gonna leave it for a few days then try and get all excited about it again ...

Still waiting for my refund, they said i was gonna get a call at 5 i didn't ....

So at the mo im still over £40 down and no toys


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Old Jun 8th, 2007, 14:02 PM   #8
Wobbles
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Great customer care then - Quick to take money.

Most places care lines are open past the normal 5pm - did you looksie?


 
MissG Photography - Family portraits, home or away shoots, bump and baby, wedding, parties ... ANYTHING! Have your moment captured - Contact me for offers only available to BabyandBump members!
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Old Jun 8th, 2007, 14:08 PM   #9
Imi
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On Phone now ...

Checking on status of the "situation"

OMGGGGGGGGGGGGGGGGGGGG *temper is rising*


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Old Jun 8th, 2007, 14:10 PM   #10
bexxie
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glad i aint on the end of that phone,lol


 
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