I'm writing a letter to virgin media asking for a partial refund on loss of services

normally i'd go through customers services but cant be arsed hanging about on hold for ages

this is what i wrote


Dear Sir/Madam
My tv service was cut off due to a technical fault with my box, the socket on the the adaptor snapped off, a common problem with all pace boxes as i was informed by the engineer.


As I was without tv between the dates of 26th of April and the 1st of May I feel that a partial refund is in order.


I look forward to hearing from you.


Yours faithfully


Rob Anderson

i could have been nasty but i feel the nice approach sometimes works better

I'd have just rang through the free 150 buttons LOL

me too lol

x

if they keep u on hold for ages and its costs you like £10 you just send you phone bill into their head office and they refund it, we had to do this with orange

ur only gonna be refunded like £2 if anything?! is it really worth it lol

Maybe a refund for the stamp & envelope costs lol!!

I wouldn't be too hopeful on them opening it soon nah mind replying lol

theyll probs turn round n say....

well we had an engineer out to you thts £xx.....

for some reason the 151 number doesnt work for us so have th dial the number that charges...
Its worth a try asking. If you dont ask you dont get.

its 150

lol, you beat me to it Yvanne

x