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Old May 1st, 2007, 12:33 PM   #1
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Virgin Media


Think ive jinxed us now with all the times ive said weve not had any probs.
Had an engineer come out to fix a part on our box that snapped off, he came late for starters.

He said there would be a few error messages but they would dissapear after a few mins. Half an hour later the messgaes are still there and most of the channels are missing. Robs called up and selected the option for them to call back when someone is free. No call yet and hes had to go off to work, i dont know any details about the account or what to tell them.
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Old May 1st, 2007, 12:49 PM   #2
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Im telling you they are a nightare!!!

Hence why i told em to shove off!!

Can you switch to sky?
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Old May 1st, 2007, 12:50 PM   #3
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Thinking of the possibility but it would cost us more to go with them as we'd need the BT line rental too
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Old May 1st, 2007, 13:00 PM   #4
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Hun belive me it caosts less in the long run and line rental with bt dirt cheep!

xxx
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Old May 1st, 2007, 13:05 PM   #5
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£11 for line rental, and £26 for the basic pack with sky.
Already £7 more....

Would i need to get the BT line seperate or do sky sort all that out?
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Old May 1st, 2007, 13:18 PM   #6
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http://www.digital-tv.co.uk/sky-digital/

Sky, BB & cheaper calls through SKY £26 = £11 is £38 ...

When they call AG let them know yoru partner has now gone to work - your his wife & you need this sorted. If you can't find a letter with the account number on the telephone number is enough.
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Old May 1st, 2007, 13:20 PM   #7
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We currently pay £30 for the package with VM.
The only problem im finding atm is i dont have a BT line, so how would i go about that? Would Sky do that for me too? Shopping online i can only get tv and phone, it wont let me add the BB unless i already have a bt line.
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Old May 1st, 2007, 13:21 PM   #8
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And VM still havent called back. its been an hour now since Rob called them...
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Old May 1st, 2007, 13:24 PM   #9

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arent VM taking sky to court anyways cos sky are refusing to give VM sky 1 channels or something?
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Old May 1st, 2007, 13:29 PM   #10
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Well they were keeping customers updated on that untill the deadline on March 31st. that passed and no news...
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