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Originally Posted by Layla i dont have a prob with Virgin Media, Sky came knocking eariler and tryed to get me to switch back but i told them no, there customer servis i found really crap and coz we are on the coast, if we get heavy rain or winds the signal goes and we have no tv for a while, but they wouldnt belive me!
Virgin seem to work out cheaper for me plus we dont lose signal if the weather is bad. now and again teh box freezes, but resetting it sorts that out.
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Customer service havent been too bad, we get good ones and bad ones at teh call centres.
Since the switch over to VM our box cant handle the new software, we were gonna call them to come look at it anyways then the part on the back snapped off.
Rob explained to the guy about it freezing and constantly resetting itself. He wouldnt give us a new box, replaced the part and now its worse than before. Most of our channels are missing and it keeps saying the card is invalid!
Ive actually had a look at sky before because you get more channels with the base pack. Ive talked to Rob and i think we might just switch over. Firstly i gotta find out how to get a BT line connected in here.