Imi

So you said tiff ...

More than once

Iwantone!!!

just giving u advice thats all i work for a bank thats all !

Wobbles

Erm no when you tell a company they have no right to take your money they CANNOT take it!! When you tell them you have moved out & give them the last reading they CANNOT - SHOULD NOT take your money they don't have the right to & I personally would take that a hell of a lot further Imi with the proof of the phone call stating time & date of call along with an official complaint wanting A) a company apology B) you money back with no further delay. If by chance your bank went over drawn also request they deduct the wages of the person who’s at fault & clearly is unable to their job & act upon your instruction. If anything its bad business.

Although yes maybe just to be safe you should cancel your DD too BUT at the end of the day regardless if you did or did not you shouldn't have to.

You may work in a bank Tiff so you should know when you cancel a DD with a company they should act on it & you should also know that you can dispute this charge with your bank against NPower.

Its ok she don't live there, she’s not using the electric sod it Imi pay for it because a so called reputable (sp) company thinks they can just take your money anyhow & its your fault for letting them know you moved out - maybe ask them if the previous owners of your house now could pay your bills whist you pay for someone else’s.

Imi

Thank you .... FINALLY SOMEONE GETS MY POINT!

Was really wound up earlier and needed to let off a bit ... instead i got someone rubbing it and and annoying me even more!

I phoned, sent in a fianl reading through the post AND called again (making 3 calls in total, not including todays) and they STILL did it!

You know what realllllllly gets my fucking goat?? When thy know they have fucked up but try and cover there arses!

With everything that has been going on lately i haven't had time to go though my DD online .... and like i pointed out since i cancelled why did i need to worry?!

Im sooooooo pissed i've already dug phone bill out, contacted bank and wrote a shitty letter!

Wobbles

We had bother with our gas - they tried charging us like 3 times the amount and they even said to ring like an independent fair line or something an when we gave them dates an bill they screamed NO WAY! We just told em to get it sorted ASAP until they sent us the correct bill they'd be waiting on the money.

We do electric by meter maybe a thought Imi & we pay the gas as it comes in rather than DD. I don't have much on DD if I'm honest.

Wobbles

Oh an they owed us money LMAO

Iwantone!!!

yes the company should carry out on the dd cancellation i was not blaming imi i was just givin me opion at the end of the day its npower fault everyone assume that it will not go out of there bank and on some some cases they still do so for furture refence for anyone who cancell dd for anything should contact they bank to make sure it does not go out as you blocking both end of the dd from the company taking and the on ur bank account i no everyone assume the company should not take but sometimes they do

Imi

I pay metre here ... thak fook!!

Drives me nuts how they think they can just do what they like, speak to you like shit and make you feel crappy!

Oh and STILL not give you your money back pmsl!

Wankers

Grrrrrrrrrrrrrrrrr

Anyone from Npower if your reading this in total you owe me £48-00!!

Iwantone!!!

i would hate to pay by meter i would be scared of all the lights going off !

LynnieH

The dark can be great fun though...