Hels

BTW its
[edited]

Wobbles

Added you & will be on later!

I edietd your address though so its not picked up by email programs for spam

Hels

Thanks Hun xx

Dippy Yvanne

so take it i shud cancel thn

Hels

Cancel what Yvanne??

Dippy Yvanne

Wobbles

Hels I spoke to the guy I mentioned ..... Here is a copy & paste of the MSN convo x

**** says:
Well, if it were me who'd recieved the software instead of the laptops I'd be delighted (nope I've not flipped ) alot of people have been talking about the fact that until the good are delivered a contract has not been formed - in sending the software they have concluded the deal and formed the contract of sale..............

**** says:
Now you may say ''well so what, she wanted laptops she got software'' the point is that they have accepted the order for laptops as per their T's and C's but then delivered something different.................

**** says:
If I can link it to my own field - it would be like me offering lobster salad for £1.99, taking the orders and money, then serving pilchards instead!

**** says:
yep, well if it was me (but bear in mind I'm an arguementative old buzzard) I'd send a recorded del letter stating they have sent goods she did not order, that they have formed a contract in sending the goods - just that it's the wrong goods. maybe give them 21 days to arrange collection of software (she is under no obligation to post it back as it was unsolicited) and tell them that if..........

**** says:
the laptops are not fourthcoming she will open a case via the small claims court

Wobbles says:
if under no obligation to send back does that mean they can't charge her for them? Or am I being dumb

**** says:
nope, they are wrong to have charged cause she didn't order the software - could be worth also stating that any invoices showing a charge for software will be ignored - and possibly used as evidence in any future court action

Wobbles says:
An all this is legal

**** says:
yup, well yup any court action or the retaining of the unsolicited goods by her is all legal - but Littlewoods have broken The Sale of Goods Act 1979 by forming a sales contract and then not sticking to it

He said he is willing to signup & give you any more advise if needed or I can copy & paste like above.

Hels

Wobbles you are a star!
I got a statement today....it say outstanding balance is £0.00
catalogue No (will check this later) PR4277,
Description - Microsoft office and student - £2898.00 - Direct from manufacturer
*total value of items to be charged £298.00

Hels

LOL, guess what the product code is???
Thats right...its just the sofware! It is £149.99 just for that!
Ill be contacting them by letter as phone is a nightmare.
I have my em\ail saying i have ordered Lap tops though, NOT software.
GRRRRRRRRRRRRRRRRRR

Wobbles

Hels this guy sent me this today:

Read that page lol

Not sure whats worth your while at the moment Hels - Some people say leave it I know I wouldn't Risk of being charged too - Watch your statement & your bank can refund the money anyway under 'dispute'!