Mynxie

We went into a council office today to get a form and my wheelchair got stuck on their really bad threshold....then it started malfunctioning

obviously I have to get it fixed and I hope that it's going to be covered under the extended warrantee - but what do I do about the council? The lady there was really nice and was annoyed that the threshold was so bad - she urged me to complain about it being bad and the wheelchair getting stuck...now I have no electric wheelchair until forms are filled in and all the rest of it from the insurance company allowing my wheelchair to get fixed!

Uvlollypop

for godsake i swear councils are useless even their offices are crap, i hope your chairs covered hun.

xx

Mynxie

thanks

i'm totally lost without it tbh - can't go anywhere if I have to take more than a few steps and can only get to the top of the street or so with the manual - I can't push myself and DHs leg is knackered

Freya

Jesus - that's crap. Deffo make a complaint. The council above any other work place have more anti discrimination, health and safety, equal opportunites, diversity, disability discrimination act policies than you can shake a shitty stick at....... name and shame and I am pretty darn sure they will be grovelling at your knees and will pay for any damage not covered by your warrenty!!!

PLUS, you'll want at least an apology for the humiliation aspect you may have felt. I know with my mum if anything like that happens, we make a joke of it but really she's mortified. It's bad enough folk stare because you're in a bloody wheelchair, but then encountering problems and having staff come over - nightmare!

Kick some council ass chick! Tossers

(apologies for language - it makes me soo mad)

Mynxie

it wasn't too bad at first, there was just me and DH and the lady at the counter, but then it started driving wonky and i think it's broke one of the motors underneath. I said to DH that something wasn't right when we were there and when he checked it, there was nothing obviously wrong and it was still driving wonky.

Uvlollypop

bloody people what happened to that government thing of making all public buildings wheely chair accessible!

Vickie

That's awful! I hope you can get it fixed soon

Newt

my thoughts exactly

polo_princess

Youd think of all bloody places ... a council would have proper safe acces!!