Wrong sized NEXT jeans - taking them back?

Samemka · Mar 7th, 2010, 13:47 PM

I bought Emma some 9-12 NEXT jeans a few months back.

Tried them on yesterday cos her 6-9 were looking a bit snug on the waist.

Well.....the 9-12's were no different - longer, but just as tight. So I took them off and measured them against her 6-9 jeans - 2 pairs - well the 9-12s are the same size, if not slightly smaller!

Another pair of 9-12 trousers she has are a good inch wider too.

I havent got any other NEXT trousers to compare them with but these are clearly not 9-12 - they look a bit wrong in that the elastic seems very tight.

If I take them into store with a pair of 6-9s and maybe 9-12s, will they exchange them/give me a refund do you think? Really annoys me cos these clearly aren't 9-12!

princess_bump · Mar 7th, 2010, 13:59 PM

they most certainly should my lovely! that is really bad! i bet they have just had the wrong label sewn in, seen it happen before. xx

Samemka · Mar 7th, 2010, 14:09 PM

Great, I'll take them in tomorrow. They're 6-9s, I'm sure of it!

littlebabyboy · Mar 7th, 2010, 14:31 PM

is there still tags on them and have u the receipt? u could be right about the wrong label put on them tho, easy mistake i suppose! let us know what happens!!

shampain · Mar 7th, 2010, 14:31 PM

Ive had this problem with a few things in NEXT including adult and kids clothes hun and ive taken them back no problem x

Mum2b_Claire · Mar 7th, 2010, 16:49 PM

I had that exact problem with Mini Mode sleepsuits. We had some 0-3 that were lovely so went to get the 3-6 when she outgrew them. They were longer, but thinner. I took them back for a refund and have never bought mini mode again!

Samemka · Mar 7th, 2010, 16:51 PM

I don't have the receipt and I'd took the tags off, but they were bought online so if I look through my emails I'll have the order confirmation so I'll print that off.

Just annoys me cos they are so pretty, but I'm reluctant to order the same size again just in case they aren't sized wrong (tbh they MUST be) - I'd bought matching tshirts to match too haha.

Will take back tomorrow & let you know what happens!

Mum2b_Claire · Mar 7th, 2010, 16:59 PM

Having taken the tags off shouldn't be a problem. I took back some Topshop maternity tights when I was pregnant, with no packaging etc, (I was well within the size guide on the pack but couldn't get them past my knees )at 20 weeks! Stupid clothes.

littlebabyboy · Mar 7th, 2010, 17:41 PM

i'd say it was just a few pairs sized wrong hun otherwise everyone would be complaining about it and it would have been dealt with. so it could be just an unlucky pair. do they not have them in store?

aly888 · Mar 8th, 2010, 03:48 AM

I would check that they still do the trousers coz they are on the spring/summer catalogue now!!
Let us know what they say today though

Mar 7th, 2010, 13:47 PM	#1
Samemka Mum (Mom) BnB Addict Join Date: Feb 2009 Location: Cheshire, UK Posts: 4,817	Wrong sized NEXT jeans - taking them back? I bought Emma some 9-12 NEXT jeans a few months back. Tried them on yesterday cos her 6-9 were looking a bit snug on the waist. Well.....the 9-12's were no different - longer, but just as tight. So I took them off and measured them against her 6-9 jeans - 2 pairs - well the 9-12s are the same size, if not slightly smaller! Another pair of 9-12 trousers she has are a good inch wider too. I havent got any other NEXT trousers to compare them with but these are clearly not 9-12 - they look a bit wrong in that the elastic seems very tight. If I take them into store with a pair of 6-9s and maybe 9-12s, will they exchange them/give me a refund do you think? Really annoys me cos these clearly aren't 9-12!

Status: Offline

Mar 7th, 2010, 13:59 PM	#2
princess_bump Mum (Mom) BnB Spammer Elite Join Date: Feb 2008 Location: England Posts: 31,453	they most certainly should my lovely! that is really bad! i bet they have just had the wrong label sewn in, seen it happen before. xx

Status: Online

Mar 7th, 2010, 14:09 PM	#3
Samemka Mum (Mom) BnB Addict Join Date: Feb 2009 Location: Cheshire, UK Posts: 4,817	Great, I'll take them in tomorrow. They're 6-9s, I'm sure of it!

Status: Offline

Mar 7th, 2010, 14:31 PM	#4
littlebabyboy Mum (Mom) Chat Happy BnB Member Join Date: Apr 2008 Posts: 1,481	is there still tags on them and have u the receipt? u could be right about the wrong label put on them tho, easy mistake i suppose! let us know what happens!!

Status: Offline

Mar 7th, 2010, 14:31 PM	#5
shampain Mum (Mom) Chat Happy BnB Member Join Date: Jun 2008 Location: Birkenshaw, Bradford Posts: 2,247	Ive had this problem with a few things in NEXT including adult and kids clothes hun and ive taken them back no problem x

Status: Offline

Mar 7th, 2010, 16:49 PM	#6
Mum2b_Claire Mum (Mom) BnB Elite Join Date: Mar 2009 Location: Kent Posts: 13,907	I had that exact problem with Mini Mode sleepsuits. We had some 0-3 that were lovely so went to get the 3-6 when she outgrew them. They were longer, but thinner. I took them back for a refund and have never bought mini mode again!

Status: Offline

Mar 7th, 2010, 16:51 PM	#7
Samemka Mum (Mom) BnB Addict Join Date: Feb 2009 Location: Cheshire, UK Posts: 4,817	I don't have the receipt and I'd took the tags off, but they were bought online so if I look through my emails I'll have the order confirmation so I'll print that off. Just annoys me cos they are so pretty, but I'm reluctant to order the same size again just in case they aren't sized wrong (tbh they MUST be) - I'd bought matching tshirts to match too haha. Will take back tomorrow & let you know what happens!

Status: Offline

Mar 7th, 2010, 16:59 PM	#8
Mum2b_Claire Mum (Mom) BnB Elite Join Date: Mar 2009 Location: Kent Posts: 13,907	Having taken the tags off shouldn't be a problem. I took back some Topshop maternity tights when I was pregnant, with no packaging etc, (I was well within the size guide on the pack but couldn't get them past my knees )at 20 weeks! Stupid clothes.

Status: Offline

Mar 7th, 2010, 17:41 PM	#9
littlebabyboy Mum (Mom) Chat Happy BnB Member Join Date: Apr 2008 Posts: 1,481	i'd say it was just a few pairs sized wrong hun otherwise everyone would be complaining about it and it would have been dealt with. so it could be just an unlucky pair. do they not have them in store?

Status: Offline

Mar 8th, 2010, 03:48 AM	#10
aly888 Mum (Mom) BnB Addict Join Date: Apr 2009 Location: Bedford, UK Posts: 5,615	I would check that they still do the trousers coz they are on the spring/summer catalogue now!! Let us know what they say today though

Status: Offline

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