oops

I would have apologised as well
I once had a right do with Paypal, why had they set up a direct debit etc... and why wouldn't they tell me what it was for, i honestly couldn't find what it was for was just showing up as DD on Bank account
I was in a right strop and demanded to speak to a manager, i was nearly in tears i was sooo angry about it
Turns out it was for some photos i had ordered online and because of way mine is set up it say DD not Paypal payment
I did apologise as i felt so bad i had shouted at this woman