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Old Dec 1st, 2006, 11:39 AM   #1
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Really pissed off!


We bought hosting on my credit card the other week - they have charged me TWICE - My OH got in touch with them & they said they would refund it, no apology though & no refund yet! So whist I was cheking that I was charged for something I didn't want from a company who said they had cancelled my *trial* not that I asked for the fukcking trial!

Email on 9/11

Dear Charlene,

Thank you for your e-mail. We apologize if your interest in VistaPrint Rewards membership was noted in error.

Your membership and benefit privileges were canceled on 09/11/2006. Because you have canceled your membership before your trial period ended, your credit card will not be billed.

You do not need to do anything else to cancel your membership. If you need assistance in the future, please contact us at http://www.vprewards.com

Thank you,

Cuyler
Member Savings Team

Well good bloody job as well as my email to them was not a nice one since they opted to use the creditcard details I used to make a purchase to add me on to some crap they have for £9.95 a month SO today I login & I have indeed been charged so I ring my bank who need ME to WRITE IN, print emails etc etc what a flaming pain the ass! Why can I not email this info or they take notes & query it with the company - Why should I use my time, paper, ink, envelope & stamp HUH

Fuck wits! *Rant over*
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Old Dec 1st, 2006, 11:42 AM   #2
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Old Dec 1st, 2006, 12:35 PM   #3
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OOooh vistaprint - there is loads about them on the net. I had some business cards printed once and they signed me in for vistaprint rewards, in the end I cancelled my card and got a new one as I was really worried that they would bill me. They're well dodgy - google them and you'll see.
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Old Dec 1st, 2006, 12:50 PM   #4
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Oh dear gos how on earth are they allowed to get away with this

I just googled and there is page upon page of complaints

Charl i would contact your Credit card and tell them not to allow any payments like this to go
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Old Dec 1st, 2006, 13:01 PM   #5
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Kina thats exactly what I did & what it is! My bank said I have to do that letter as they have a DD attached - ERM why can't they cancel it FFs!!
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Old Dec 1st, 2006, 13:12 PM   #6
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So they've set up a DD to your bank? I bank online with Lloyds and I can cancel DDs online. Your bank are taking the piss!
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Old Dec 1st, 2006, 13:15 PM   #7
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Oh dear
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Old Dec 1st, 2006, 13:21 PM   #8
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I'm with Yorkshire Bank and can cancel online or through call centre
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Old Dec 1st, 2006, 13:25 PM   #9
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Quote:
Originally Posted by Kina
So they've set up a DD to your bank? I bank online with Lloyds and I can cancel DDs online. Your bank are taking the piss!
Its attached to my credit card & not my current account!
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Old Dec 1st, 2006, 13:27 PM   #10
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Ok switch balance to another credit card and then cancel that one

I think that is prob onlyway you won't get charged anymore

Oh god what a ballache!!!!
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