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Apr 7th, 2008, 12:00 PM
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#1 | | ♥ Caitlins Mummy BabyandBump Admin Join Date: Aug 2006 Location: North Wales
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I'm Currently Feeling: | HSBC Joins The Lost Data IDIOTS List! Banking giant HSBC is facing the prospect of an investigation by the City watchdog after admitting it had lost a disc containing details of 370,000 customers.
The disc went missing around four weeks ago after being sent from the group's offices in Southampton to a reinsurer with an external courier.
It contained the names, dates of birth and insurance cover levels of people with life assurance at the bank, generally linked to a mortgage.
HSBC has informed the Financial Services Authority (FSA) about the breach and it is thought the group could be investigated and face a fine if the regulator finds that security was lax.
The City watchdog has previously fined firms for not having proper systems in place to protect customers' data.
It fined insurer Norwich Union £1.26 million in December for not having effective controls in place, enabling fraudsters to get hold of customers' details and cash in £3.3 million of policies.
Nationwide was also fined £980,000 last year after a laptop which contained confidential customer details was stolen from an employee's home.
An HSBC spokesman said: "We are looking into it and basically it has got lost from A to B. The reinsurer we sent it to is doing a thorough search for the disc. We will do anything we can to find it."
He added: "There are no financial details there in terms of banking details. There are no address details or anything like that. The possibility of anybody being able to commit fraud with them is quite limited."
An FSA spokesman declined to comment on an individual case | | | | Status: Offline
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Apr 7th, 2008, 12:00 PM
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#2 | | ♥ Caitlins Mummy BabyandBump Admin Join Date: Aug 2006 Location: North Wales
Posts: 26,676
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Thanked 1,448 times in 1,210 posts
I'm Currently Feeling: | So who the hell do you trust with your money & personall details these days FFs!
I bank with HSBC! | | | | Status: Offline
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Apr 7th, 2008, 12:15 PM
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#3 | | Trying to conceive (TTC) BnB Addict Join Date: Dec 2007
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I'm Currently Feeling: | OMG, my OH banks with them too.
Bunch of bloody cowboys - really reassuring eh! | | | | Status: Offline
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Apr 7th, 2008, 13:10 PM
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#4 | | mad cat wifey! BnB Addict Join Date: Jun 2007 Location: Within a Fairy Princess Castle, upon a fluffy pink cloud in a baby blue sky...
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I'm Currently Feeling: | I don't trust anyone with my details, lol the best bank that I have any money with atm is a private bank. Granted I can't just walk into the bank, but they've been good, polite, promt on the phone, speak english!! and so forth. HSBC I had alsorts of trouble with them, and barclays. | | | | Status: Online
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Apr 7th, 2008, 13:32 PM
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#5 | | Proud Mummy Chat happy BnB member Join Date: Feb 2008 Location: Teesside, UK
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I'm Currently Feeling: | i bank with them too.. but i guess you have to bank with SOMEONE.
Can't get paid otherwise *sigh* | | | | Status: Offline
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Apr 7th, 2008, 14:34 PM
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#6 | | Mum (Mom) Chat happy BnB member Join Date: Nov 2007 Location: Wales
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I'm Currently Feeling: | whats going on lately?
everyone is losing peoples data......conspiracy? anyone? | | | | Status: Offline
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Apr 7th, 2008, 17:54 PM
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#7 | | Other Senior BnB member Join Date: Oct 2006 Location: Warrington
Posts: 8,002
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I'm Currently Feeling: | im so glad i left them years ago the banks r getting it hard at the mo x | | | | Status: Online
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