I hate housing associations!

MummyJo · Dec 29th, 2009, 05:11 AM

I don't know what to do!
We got up this morning to a house so hot I honestly thought it was on fire. It turns out that our central heating is stuck on the highest setting and we're having to wait for our housing association to come and fix it who have told us it isn't classed as an emergency so they won't even look at the problem until Monday (6 days away!!)

Anyway, in the mean time what would be best?
If I turn the boiler off it means we have no hot water and the house gets very cold (I have a 10 week old and a 2 year old)
If I leave it on, we're all roasting even with the windows open and there are massive drafts from the windows (as it's freeeezing outside) plus it's causing the boiler to repeatedly overheat and shut itself down, then start back up 10 minutes later (I dread our gas bill!)

What would you do?

amie-leigh · Dec 29th, 2009, 05:56 AM

oh hun i feel for u im with a housing assosiation too and they are rubbish
is there anyway u could contact ur gas supplier and say u think ur boiler is broken as that isnt good for u the kids or ur bank balance

hope u get it sorted soon x

Blah11 · Dec 29th, 2009, 06:08 AM

Do you not have thermostats on your radiators?

Katieeeee · Dec 29th, 2009, 06:09 AM

So you either have to freeze, or boil. Nice!

Surely the housing association should pay the extra money you'll be forking out for that? I hope my housing association aren't like that if I ever have problems...what housing association are you with??

nievesmama · Dec 29th, 2009, 06:27 AM

Thats not good.
If they are leaving you that long i would have thought theyd pay the extra cost towards your heating.
My gas was turned off the yr before last as when they fitted new windows they didnt put the vents in that were needed for the boiler i had. My housing association paid for the extra electric i used as i had to use the electric immersion for hot water.
But they only did it as i kicked up a stink at the extra money i had to pay out.
Hope they sort it quick for you xx

MummyJo · Dec 29th, 2009, 06:54 AM

Quote:

Originally Posted by Blah11

Do you not have thermostats on your radiators?

I can turn them down or off on all but the lounge/diner/kitchen (it's open plan)
These are controlled by the thermostat digi thing on the wall which has crashed and we can't change.

Quote:

Surely the housing association should pay the extra money you'll be forking out for that? I hope my housing association aren't like that if I ever have problems...what housing association are you with??

Swan housing. It's not actually their fault though; as the place is still under warranty (it's less than a year old) they're not allowed to do any work on it, they have to refer it to the contractor (Countryside Properties) and they won't look at it until Jan 4th at the earliest. We've not had any hot water in our kitchen since November and we're STILL waiting for them to fix that (washing up in the bath is not fun!)

Their suggestion is to turn off the boiler and turn it on when we need it for water. Which is great.. except it means we have no heating! Or to just 'open a window'. We have all of the windows open at the moment and it's 26 degrees in here and soo stuffy!

Blah11 · Dec 29th, 2009, 06:57 AM

Oh I see now. That SUCKS. Digi smidgi, I'll stick to my trusty radiator knobs

Hope you get it sorted soon

Takes the P having to wait til Jan 4th (my babys 1st bday btw

)

Katieeeee · Dec 29th, 2009, 07:23 AM

Bloody hell, washing up in the bath does not sound fun at all

Hope they pull their finger out and and get it sorted asap and don't mess you about anymore

babe2ooo · Dec 29th, 2009, 08:18 AM

i would turn it off for now, and when it starts getting cold put it back on for a bit

Midnight_Fairy · Dec 29th, 2009, 15:59 PM

I woulkd turn it off and get some electric heaters in for a temp use. As for the water thing, that can be a problem, my flat had no hot water for 10days once. I relied on my parents so kids could have a bath but it was not as bad as I thought. Hope it gets sorted x

Dec 29th, 2009, 05:11 AM	#1
MummyJo Mum (Mom) Active BnB Member Join Date: Jul 2009 Location: United Kingdom Posts: 593	I hate housing associations! I don't know what to do! We got up this morning to a house so hot I honestly thought it was on fire. It turns out that our central heating is stuck on the highest setting and we're having to wait for our housing association to come and fix it who have told us it isn't classed as an emergency so they won't even look at the problem until Monday (6 days away!!) Anyway, in the mean time what would be best? If I turn the boiler off it means we have no hot water and the house gets very cold (I have a 10 week old and a 2 year old) If I leave it on, we're all roasting even with the windows open and there are massive drafts from the windows (as it's freeeezing outside) plus it's causing the boiler to repeatedly overheat and shut itself down, then start back up 10 minutes later (I dread our gas bill!) What would you do?

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Dec 29th, 2009, 05:56 AM	#2
amie-leigh Mum (Mom) BnB Addict Join Date: Apr 2009 Location: Fife Posts: 9,213	oh hun i feel for u im with a housing assosiation too and they are rubbish is there anyway u could contact ur gas supplier and say u think ur boiler is broken as that isnt good for u the kids or ur bank balance hope u get it sorted soon x

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Dec 29th, 2009, 06:08 AM	#3
Blah11 Mum (Mom) BnB Spammer Elite Join Date: May 2008 Posts: 32,873	Do you not have thermostats on your radiators?

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Dec 29th, 2009, 06:09 AM	#4
Katieeeee Mum (Mom) Inactive Join Date: Apr 2009 Location: Essex Posts: 3,426	So you either have to freeze, or boil. Nice! Surely the housing association should pay the extra money you'll be forking out for that? I hope my housing association aren't like that if I ever have problems...what housing association are you with??

Status: Offline

Dec 29th, 2009, 06:27 AM	#5
nievesmama Mum (Mom) Active BnB Member Join Date: Apr 2009 Location: Far. far away Posts: 601	Thats not good. If they are leaving you that long i would have thought theyd pay the extra cost towards your heating. My gas was turned off the yr before last as when they fitted new windows they didnt put the vents in that were needed for the boiler i had. My housing association paid for the extra electric i used as i had to use the electric immersion for hot water. But they only did it as i kicked up a stink at the extra money i had to pay out. Hope they sort it quick for you xx

Status: Offline

Dec 29th, 2009, 06:57 AM	#7
Blah11 Mum (Mom) BnB Spammer Elite Join Date: May 2008 Posts: 32,873	Oh I see now. That SUCKS. Digi smidgi, I'll stick to my trusty radiator knobs Hope you get it sorted soon Takes the P having to wait til Jan 4th (my babys 1st bday btw )

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Dec 29th, 2009, 07:23 AM	#8
Katieeeee Mum (Mom) Inactive Join Date: Apr 2009 Location: Essex Posts: 3,426	Bloody hell, washing up in the bath does not sound fun at all Hope they pull their finger out and and get it sorted asap and don't mess you about anymore

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Dec 29th, 2009, 08:18 AM	#9
babe2ooo Mum (Mom) BnB Addict Join Date: Oct 2007 Location: Gloucester Posts: 5,627	i would turn it off for now, and when it starts getting cold put it back on for a bit

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Dec 29th, 2009, 15:59 PM	#10
Midnight_Fairy Other BnB Elite Join Date: Oct 2009 Location: South Coast UK Posts: 17,320	I woulkd turn it off and get some electric heaters in for a temp use. As for the water thing, that can be a problem, my flat had no hot water for 10days once. I relied on my parents so kids could have a bath but it was not as bad as I thought. Hope it gets sorted x

Status: Offline

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