FFS Help with ebay complaint plz - Page 2

honey08 · Dec 23rd, 2009, 14:17 PM

yeh theyve said it was there and wasnt, just say to them ur wanting 12,50 so u can buy a cover as u said there was one and clearly there isnt, item not as decribed ! x hope u get it sorted x

Jkelmum · Dec 23rd, 2009, 14:20 PM

Quote:

As I have listed prams in the past I know its not on the auto listing and that you have to click to say it as one ...I am not happy as i wouldnt of bid on it if i had known as now in middle of winter i have pram with no raincover..and my max bid would would of been lower if i had bid at all ...many prams i liked didnt have raincovers so i didnt bid ..dont really need this hassle ...if i complain to ebay they will suggest partial refund or i return it but returning it is more hassle then its worth

just sent this he is open to take it how he wants but ebay will not open s disbute for ten days

lili24 · Dec 23rd, 2009, 14:25 PM

It isn't an auto listing! Even if you list a car and put the reg in it doesn't auto-fill the details. Sounds like he clicked rain cover by mistake and is trying to pull a fast one! I think £12.50 would be fair, hope you get it xx

Loverman · Dec 23rd, 2009, 16:17 PM

Quote:

Originally Posted by lili24

It isn't an auto listing! Even if you list a car and put the reg in it doesn't auto-fill the details. Sounds like he clicked rain cover by mistake and is trying to pull a fast one! I think £12.50 would be fair, hope you get it xx

On a car it does partitally auto fill but you can edit these details anyway! On prams i very much doubt it autofills there just trying to pull a fast one. I think what you have sent them should resolve your issue with a partial refund!

v2007 · Dec 23rd, 2009, 16:17 PM

Ask for a partial refund, ie enough to cover the cost of a new raincover. If he says no then leave neg feedback and 1 star.

There is no point opening a SNAD dispute as you will have to send it back to get your money back.

Also chick, you have washed the seat cover so it now means its not in the same condition that they sent it to you, so you may lose teh dispute.

Rock and a hard place.

V xxx

tootsy1987 · Dec 23rd, 2009, 16:32 PM

Grrr i refuse to buy things on ebay now cause of this! it really annoys me!! sound deffo like he was just trying to pull a fast one! also who sends something out in a disgusting dirty smelly condition? he should definately refund the cost of a rain cover... or surely ur within ur rights to ask for a refund and for him to pay to have it returned or say he has to collect it! he was the stupid idiot to lie, why should u be outa pocket?

hun! dont like the twit get away with it xxxxxxxxxxxxxxxx

Jkelmum · Dec 24th, 2009, 04:07 AM

Ive had no reply x

gills8752 · Dec 24th, 2009, 04:33 AM

I'm gonna be contraversial here but I'm inclinded to believe it was a genuine mistake, the person has 102 feedback with no neutral or negative feedback. Give him/her some time to reply as it is christmas and be pleasant about it as you are more likely to get somewhere with a partial refund. If it was me I think half the cost of a new rain cover would be suitable as it is a second hand pram.

Hope you get it sorted eitherway. xx

**polo_princess** · Dec 24th, 2009, 04:43 AM

Grrrr

Hope he bloody refunds you cheeky git!!

Jkelmum · Dec 24th, 2009, 04:47 AM

Quote:

Originally Posted by gills8752

I'm gonna be contraversial here but I'm inclinded to believe it was a genuine mistake, the person has 102 feedback with no neutral or negative feedback. Give him/her some time to reply as it is christmas and be pleasant about it as you are more likely to get somewhere with a partial refund. If it was me I think half the cost of a new rain cover would be suitable as it is a second hand pram.

Hope you get it sorted eitherway. xx

Yeah I see where you are coming from BUT the fact that he replied everytime straight away until i said i wasnt happy seems suss ..you do have to click to say it as raincover as i have sold a fair few prams so therefore his advert was misleading and least he can do it offer me a refund for the cost of a raincover bare in mind ive had to scrub this pushchair and put the seat unit in the washer so he wouldnt be getting postive even if there was a raincover he would of got netural ...now he will be gettin negative

Dec 23rd, 2009, 14:17 PM	#11
honey08 Pregnant (Expecting) BnB Spammer Elite Join Date: Jul 2008 Location: north yorkshire,uk Posts: 28,681	yeh theyve said it was there and wasnt, just say to them ur wanting 12,50 so u can buy a cover as u said there was one and clearly there isnt, item not as decribed ! x hope u get it sorted x

Status: Online

Dec 23rd, 2009, 14:25 PM	#13
lili24 Mum (Mom) BnB Addict Join Date: Dec 2008 Posts: 3,366	It isn't an auto listing! Even if you list a car and put the reg in it doesn't auto-fill the details. Sounds like he clicked rain cover by mistake and is trying to pull a fast one! I think £12.50 would be fair, hope you get it xx

Status: Offline

Dec 23rd, 2009, 16:17 PM	#15
v2007 Mum (Mom) BnB Spammer Elite Join Date: Jul 2008 Location: Trendy Morecambe Posts: 24,528	Ask for a partial refund, ie enough to cover the cost of a new raincover. If he says no then leave neg feedback and 1 star. There is no point opening a SNAD dispute as you will have to send it back to get your money back. Also chick, you have washed the seat cover so it now means its not in the same condition that they sent it to you, so you may lose teh dispute. Rock and a hard place. V xxx

Status: Offline

Dec 23rd, 2009, 16:32 PM	#16
tootsy1987 Mum (Mom) BnB Addict Join Date: Oct 2008 Location: Chester Le Street Posts: 3,189	Grrr i refuse to buy things on ebay now cause of this! it really annoys me!! sound deffo like he was just trying to pull a fast one! also who sends something out in a disgusting dirty smelly condition? he should definately refund the cost of a rain cover... or surely ur within ur rights to ask for a refund and for him to pay to have it returned or say he has to collect it! he was the stupid idiot to lie, why should u be outa pocket? hun! dont like the twit get away with it xxxxxxxxxxxxxxxx

Status: Offline

Dec 24th, 2009, 04:07 AM	#17
Jkelmum Mum (Mom) BnB Elite Join Date: Oct 2008 Location: In my own bubble Posts: 17,575	Ive had no reply x

Status: Offline

Dec 24th, 2009, 04:33 AM	#18
gills8752 Pregnant (Expecting) BnB Addict Join Date: Aug 2009 Location: Aberdeenshire Posts: 3,693	I'm gonna be contraversial here but I'm inclinded to believe it was a genuine mistake, the person has 102 feedback with no neutral or negative feedback. Give him/her some time to reply as it is christmas and be pleasant about it as you are more likely to get somewhere with a partial refund. If it was me I think half the cost of a new rain cover would be suitable as it is a second hand pram. Hope you get it sorted eitherway. xx

Status: Offline

Dec 24th, 2009, 04:43 AM	#19
polo_princess Mum (Mom) BabyandBump Team Join Date: Dec 2007 Location: Hertfordshire Posts: 45,510	Grrrr Hope he bloody refunds you cheeky git!!

Status: Offline

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