To anyone who has filed a complaint to ASDA.....

taperjeangirl · Oct 30th, 2009, 10:25 AM

What was the best email address to use would you say? I have emailed customer enquiries and still no responce.

I dont want to phone my local one cos they have a really bad record for customer care!!

Dream.A.Dream · Oct 30th, 2009, 13:09 PM

Just type your complaint out here, one of their little bods that they pay to trawl the internet for complaints will be along in no time

xx

lesleyann · Oct 30th, 2009, 13:13 PM

there seems to be so many complaints about asda at the moment yesterday i could not get down some of the isles due to re-stocking, we brought a game the other week in a £10 section and got charged £15 when we realised had opened the game ect they said nothing they can do it was just in the wrong area, most things i wanted where on the top shelfs and right at the back so i would of had to climb to reach it

oh and baby changing area was dirty dirty

Jkelmum · Oct 30th, 2009, 13:15 PM

I,ll get u Linda,s wait two seconds x

Jkelmum · Oct 30th, 2009, 13:17 PM

ASDA TEAM EMAIL IS Linda.Kellett@asda.co.uk

Aneesa_09 · Oct 30th, 2009, 15:43 PM

I complained over 3 months ago, never heard anything back. Grr

FlowerFairy · Oct 30th, 2009, 16:14 PM

I complained about ASDA's cafe.... Guess what ASDA don't take responsibility for their cafes!!!! They're owned by someone else so I would need to contact them. Outrageous!!!!

If a Cafe is plastered with ASDA decor and they all wear ASDA uniforms but they're not ASDA. Pathetic,

/Rant over

taperjeangirl · Oct 30th, 2009, 16:33 PM

Thanks Serina!

taperjeangirl · Oct 30th, 2009, 16:38 PM

Mine is an ongoing thing really and because I though I was at faukt the first time I didnt complain but I am sure someone else must have by now.

As you go to cross a Zebra crossing in our Asda carpark there is a smoking shelter for staff right before it, so you cant see if there is a car coming without going onto the road to see, and the same for a driver, they cant see someone approaching it or about to cross.

It just so happened that the 2nd time which was a few weeks ago, there was a boy racer that flew across the zebra crossing narrowly missing my buggy

I know he should have been approaching it with caution but then I didnt see him coming, someone is going to be badly hurt eventually.

**Arcanegirl** · Oct 30th, 2009, 17:32 PM

Quote:

Originally Posted by FlowerFairy

I complained about ASDA's cafe.... Guess what ASDA don't take responsibility for their cafes!!!! They're owned by someone else so I would need to contact them. Outrageous!!!!

If a Cafe is plastered with ASDA decor and they all wear ASDA uniforms but they're not ASDA. Pathetic,

/Rant over

They dont wear asda uniforms, theyre very different actually

and yep it is an outside company.

Oct 30th, 2009, 10:25 AM	#1
taperjeangirl Mum (Mom) BnB Addict Join Date: May 2008 Posts: 9,828	To anyone who has filed a complaint to ASDA..... What was the best email address to use would you say? I have emailed customer enquiries and still no responce. I dont want to phone my local one cos they have a really bad record for customer care!!

Status: Offline

Oct 30th, 2009, 13:09 PM	#2
Dream.A.Dream Waiting To Try (WTT) BnB Elite Join Date: Jun 2008 Location: England Posts: 18,943	Just type your complaint out here, one of their little bods that they pay to trawl the internet for complaints will be along in no time xx

Status: Offline

Oct 30th, 2009, 13:13 PM	#3
lesleyann Mum (Mom) BnB Addict Join Date: Sep 2008 Location: Peterborough, England Posts: 8,189	there seems to be so many complaints about asda at the moment yesterday i could not get down some of the isles due to re-stocking, we brought a game the other week in a £10 section and got charged £15 when we realised had opened the game ect they said nothing they can do it was just in the wrong area, most things i wanted where on the top shelfs and right at the back so i would of had to climb to reach it oh and baby changing area was dirty dirty

Status: Offline

Oct 30th, 2009, 13:15 PM	#4
Jkelmum Mum (Mom) BnB Elite Join Date: Oct 2008 Location: In my own bubble Posts: 17,575	I,ll get u Linda,s wait two seconds x

Status: Offline

Oct 30th, 2009, 13:17 PM	#5
Jkelmum Mum (Mom) BnB Elite Join Date: Oct 2008 Location: In my own bubble Posts: 17,575	ASDA TEAM EMAIL IS Linda.Kellett@asda.co.uk

Status: Offline

Oct 30th, 2009, 15:43 PM	#6
Aneesa_09 Mum (Mom) Active BnB Member Join Date: Apr 2009 Location: west midlands Posts: 275	I complained over 3 months ago, never heard anything back. Grr

Status: Offline

Oct 30th, 2009, 16:14 PM	#7
FlowerFairy Pregnant (Expecting) BnB Addict Join Date: Mar 2009 Location: West Yorkshire Posts: 6,944	I complained about ASDA's cafe.... Guess what ASDA don't take responsibility for their cafes!!!! They're owned by someone else so I would need to contact them. Outrageous!!!! If a Cafe is plastered with ASDA decor and they all wear ASDA uniforms but they're not ASDA. Pathetic, /Rant over

Status: Online

Oct 30th, 2009, 16:33 PM	#8
taperjeangirl Mum (Mom) BnB Addict Join Date: May 2008 Posts: 9,828	Thanks Serina!

Status: Offline

Oct 30th, 2009, 16:38 PM	#9
taperjeangirl Mum (Mom) BnB Addict Join Date: May 2008 Posts: 9,828	Mine is an ongoing thing really and because I though I was at faukt the first time I didnt complain but I am sure someone else must have by now. As you go to cross a Zebra crossing in our Asda carpark there is a smoking shelter for staff right before it, so you cant see if there is a car coming without going onto the road to see, and the same for a driver, they cant see someone approaching it or about to cross. It just so happened that the 2nd time which was a few weeks ago, there was a boy racer that flew across the zebra crossing narrowly missing my buggy I know he should have been approaching it with caution but then I didnt see him coming, someone is going to be badly hurt eventually.

Status: Offline

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