etsy question & an eBay question

tasha41 · Jun 29th, 2009, 19:55 PM

I bought an item on June 13/09 and I checked "my etsy"; It still just says "received payment"-- the seller hasn't shipped it yet. I haven't received it or heard from the seller..

The eBay issue is an item I bought from within Canada on June 14.. paid for it & shipping and haven't received it yet, I got a message saying it had been shipped but I don't have it yet.

I guess the eBay one I should be a bit more patient waiting for. But what to do about the etsy one? And how long should I wait reasonably?

Both these sellers have 100% pos feedback so far

tracie107 · Jun 29th, 2009, 20:07 PM

The ebay one within Canada - well I have waited 17 days for a letter from Ottawa to arrive in BC! Have you emailed the seller to ask when (date) they actually shipped it? Tell the seller you still haven't received it and give it a few more days afterwhich ask the seller what they are prepared to do, if you don't recieve it at all Also ask if they have any proof of postage, then either of you can take it up with the postal service.

pumpkinpie2 · Jun 29th, 2009, 21:01 PM

whats etsy?

mommyof3co · Jun 29th, 2009, 22:06 PM

Etsy is a place where work at home moms sell their products.

Tasha I would def contact the seller, most ladies on there have really great customer service, I have bought on there a few times (all kids related items though) but see if she emails back. If she doesn't get back to you within a couple days I would open a paypal claim (if that's how you paid) and that should get her attention

tasha41 · Jun 30th, 2009, 00:34 AM

Quote:

Originally Posted by tracie107

The ebay one within Canada - well I have waited 17 days for a letter from Ottawa to arrive in BC! Have you emailed the seller to ask when (date) they actually shipped it? Tell the seller you still haven't received it and give it a few more days afterwhich ask the seller what they are prepared to do, if you don't recieve it at all Also ask if they have any proof of postage, then either of you can take it up with the postal service.

He's out of town he said in his msg until July 3. I guess if it hasn't arrived by then I can contact him. I had 2 items from the USA arrive already that I bought the same day.. one came in 5 business days, the other came on Friday..

tasha41 · Jun 30th, 2009, 00:35 AM

Quote:

Originally Posted by mommyof3co

Etsy is a place where work at home moms sell their products.

Tasha I would def contact the seller, most ladies on there have really great customer service, I have bought on there a few times (all kids related items though) but see if she emails back. If she doesn't get back to you within a couple days I would open a paypal claim (if that's how you paid) and that should get her attention

I know it's too bad this is the first time I have had a problem on etsy, they're usually very good!

This is so frustrating for me.

Jun 29th, 2009, 19:55 PM	#1
tasha41 Mum (Mom) BnB Spammer Elite Join Date: Jul 2008 Location: Hamilton, Canada Posts: 23,921	etsy question & an eBay question I bought an item on June 13/09 and I checked "my etsy"; It still just says "received payment"-- the seller hasn't shipped it yet. I haven't received it or heard from the seller.. The eBay issue is an item I bought from within Canada on June 14.. paid for it & shipping and haven't received it yet, I got a message saying it had been shipped but I don't have it yet. I guess the eBay one I should be a bit more patient waiting for. But what to do about the etsy one? And how long should I wait reasonably? Both these sellers have 100% pos feedback so far

Status: Offline

Jun 29th, 2009, 20:07 PM	#2
tracie107 Pregnant (Expecting) Active BnB Member Join Date: Jun 2009 Location: UK born & emigrated in 08 to Kelowna,Canada Posts: 107	The ebay one within Canada - well I have waited 17 days for a letter from Ottawa to arrive in BC! Have you emailed the seller to ask when (date) they actually shipped it? Tell the seller you still haven't received it and give it a few more days afterwhich ask the seller what they are prepared to do, if you don't recieve it at all Also ask if they have any proof of postage, then either of you can take it up with the postal service.

Status: Offline

Jun 29th, 2009, 21:01 PM	#3
pumpkinpie2 Mum (Mom) Inactive Join Date: Jun 2009 Posts: 46	whats etsy?

Status: Offline

Jun 29th, 2009, 22:06 PM	#4
mommyof3co Mum (Mom) BnB Elite Join Date: Dec 2008 Location: Waxahachie, TX Posts: 10,076	Etsy is a place where work at home moms sell their products. Tasha I would def contact the seller, most ladies on there have really great customer service, I have bought on there a few times (all kids related items though) but see if she emails back. If she doesn't get back to you within a couple days I would open a paypal claim (if that's how you paid) and that should get her attention

Status: Offline

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